We value our customers and appreciate their loyalty.
This Refund Policy is designed to ensure that you receive top-quality services and Products you are satisfied with.
The following is a complete list of the circumstances under which you may be eligible for a refund.
1. You canceled the order.
You can get a full refund if you use the accessible communication channel to contact the support staff and let them know you wish to cancel the order before the expert begins processing it.
Please be aware that a full refund is not available once an expert starts working on your order. Nevertheless, you may be eligible for a partial refund. The refund amount depends greatly on how much work has been done by the time you seek a refund. Please be aware that your order cannot be canceled once it has been processed.
2. A double payment was made.
If you unintentionally make two payments for the same order, you may request a full refund of the second payment. If you wish, we can credit this amount to your bonus balance with our service.
When paying with PayPal, we strongly encourage you to review each transaction to make sure everything works as planned and report any problems to our support staff immediately.
3. No expert was found.
Even though we have hundreds of experts on our team, we may not be able to assign one to process your order. Occasionally, this can happen with large assignments or technical papers that need to be completed urgently. Please be aware that we prioritize such orders and typically do our best to find a qualified expert to handle them. Nonetheless, if we cannot find an expert for you, you are eligible for a full refund.
4. You made two identical orders.
Once you realize you have accidentally placed and paid for two identical orders, contact the support staff.
Please note that you must cancel the order that has already been paid for. If we don’t hear from you right away, we will assume that you require two similar assignments from different experts and we will handle each order separately.
5. The revised paper arrived late.
We always do our best to finish your order as soon as possible. As a result, you are strongly encouraged to check your email notifications after the finished paper is available and read the preview as soon as you have a chance to request revisions. But, if you have requested a revision in advance and the revised paper is not delivered by the deadline, you can request a refund.
Please note that each case will be examined individually to determine the refund amount.
6. A delay in order delivery.
We have developed an effective time management system that helps our experts deliver orders on time. However, if for any reason your order is made available for your review after the deadline and you decide you no longer require that paper, you are entitled to a full refund.
This policy does not cover orders for which instructions have not been given, that are awaiting your response, or that have not been fully paid. Therefore, it is important that you give us your contact information so that we can contact you as soon as possible in the event of an emergency.
Please note that if your order is delayed but you still want to use the paper, we can extend the deadline, recalculate the cost based on the extended deadline and reimburse the difference. Also, you will not be permitted to use the Product in any form if the firm refunds the amount paid on your behalf.
7. You disapprove of the paper quality.
You can ask for a free modification if the work does not follow your directions or have the order assigned to another expert. You can also request a full refund if you don’t have time for revision.
Since this matter will be further discussed with the expert, you must give precise comments regarding the reasons for rejecting the paper. You do not need to take any additional action, and your refund will still be processed, regardless of what happens next.
Please be aware that if you receive a full refund for any order, the Product won’t longer be your property, and the firm reserves the right to use the content of the Product at its discretion, including publishing it online for promotional purposes.
Refund requests for any reasons other than those listed above will be rejected.
Assignmenthelponline.co.uk offers free, unlimited revisions to ensure the delivered Product is flawless and complies with all standards. This Revision Policy applies to all revisions provided by the firm.
Your request for a free revision will only be approved if your revision guidelines do not conflict with the initial instructions. You will be offered the option of a paid revision if your request for a free revision is denied for any reason.
To accommodate all revisions, please ensure your revision guidelines are thorough and clear. You can do this by emailing the reference to your order number to [email protected] or by contacting our support staff via the message board in your profile.
All free revision requests must be submitted within 10 days after the completed paper is uploaded to your profile. Therefore, please check your paper as soon as it is delivered. Also, always set a reasonable timeframe for your order to be revised, so we have time to make all necessary modifications.
The revision deadline may vary depending on the situation and may be extended up to 20 days in some circumstances. For example, if you need a revision for a lengthy project, such as a thesis or dissertation. However, it should not be shorter than an hour per page.
Please inform us immediately if for any reason you cannot download or access the completed paper. We will work to find another way for you to view the work.
If there is a question as to whether the copy satisfies the initial standards, our QA Department will address the situation taking into account all the available information.